Frequently Asked Questions
Reasons to Book From HoldInn?
What is included in the room price?
The room price includes all facilities listed in the room descriptions. Click on the room name to see the facilities. Move your cursor over the text in the “ Conditions” to see what else included. Your account and the confirmation email have such information as well.
Can I book a room without a credit card?
Valid credit card is required for some hotels to guarantee your room reservation. However, there is a growing number of hotels are guaranteed booking without a credit card. You can also have someone else’s permission to book via their credit card. In such case please note the cardholder’s name and confirm that you have permission to use this card in the “Special Requests” box.
How to verify my reservation is confirmed?
Just follow booking instructions till you complete requirement. You will get the Booking Number on confirmation receipt. You can manage your booking and view it from your account at holdinn.com Moreover, you will receive a confirmation email including all of your booking details.
Can I change or cancel my booking through holdinn.com?
You can manage your booking through My Bookings. You can also cancel your booking as well but remember that hotel might apply the cancellation policy, so you should check the “hotel cancellation policy” in your booking receipt.
Can i see the hotel contact information?
In the hotel page, we show general hotel contact information in the property detail page. After you book the room we provide all contact details in your booking receipt. You can also have the details from your account at My Bookings
Are there any hidden costs?
Absolutely NOT, holdinn.com does not apply any service fees, and rooms booking cost will be clearly displayed for available rooms after you specify the dates.
Will my credit card be charged?
Most of hotels payment at check-in, however, some hotels may charge in advance depending on the hotel’s policy, so you should check policies in the hotel page.
Can I get extra beds or cribs in the room?
Hotel Policy and hotel details express any extra costs for extras. Any extra charges are not included in the booking cost. You can contact us or the hotel to verify extra requirement before booking. You may add extra requirements in “Special Requests” box during the online booking process.