Frequently Asked Questions
Reasons to Book From HoldInn?
What is included in the room price?
The room price includes all facilities listed in the room descriptions. Click on the room name to see the facilities. Move your cursor over text in the "Conditions" to see what else included. Your account and the confirmation email have such information as well.
Can I book a room without a credit card?
Valid credit card is required some hotels to guarantee your room reservation. However there are growing number of hotels are guaranteed booking without a credit card. You can also have someone else's permission to book via their credit card. In such case please note the cardholder's name and confirm that you have permission to use this card in the "Special Requests" box.
How to verify my reservation is confirmed?
Just follow booking instructions till you complete requirement. You will get Booking Number on confirmation receipt. You can manage your booking and view it from your account at holdinn.com more over, you will receive confirmation email including all of you booking details.
Can I change or cancel my booking through holdinn.com?
You can manage your booking through My Bookings . You can also cancel your booking as well but remember that hotel might apply the cancellation policy, so you should check the "hotel cancellation policy" in your booking receipt.
Can i see the hotel contact information?
In hotel page we show general hotel contact information in the property detail page. After you book the room we provide all contact details in your booking receipt. You can also have the details from you account at My Bookings
Is there any hidden costs?
Absolutely NOT, holdinn.com does not apply any service fees, and rooms booking cost will be clearly displayed for available rooms after you specify the dates.